Frequently Asked Questions & Answers

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Why am I being asked for a self assessment or to provide references?

There’s incredible value in knowing job candidates as people, beyond a simple resume. Having both you and your references share your observations and points of view captures insightful details from the people who know you the best (that includes you!). Having this early in the process allows companies to get to know you more holistically and create a personalized experience for you.


When I'm asked for references, who should I indicate as a reference provider?

You are welcome to indicate any person who knows you well in a professional or academic setting: managers, colleagues, subordinates, clients, mentors, professors, etc. When possible, please indicate at least one previous manager as a reference provider. While you will not be penalized for not indicating a manager, it typically makes your profile appear stronger to employers.


How does this work?

Once you access the day100 platform, you will be asked to either submit a self assessment and/or provide references. When submitting a self assessment, just click the button and answer the questions - make sure you submit and send! If you're asked for references, you need to indicate a number of professional contacts as reference providers. Then, you must confirm your approval for us to contact your reference providers by pressing “Personalize requests” on the “I’m Applying” tab and going through the prompts. Rest assured that your reference providers will not be contacted without your explicit permission. Lastly, you will be asked to fill out an optional profile to enhance your profile with some additional details.


How will you contact my reference providers?

As soon as you complete your part of the process, your reference providers will receive an automated email kindly asking them to provide an online reference on your behalf. day100 indicates a soft deadline of three business days to complete a reference. Reference providers will also receive automated reminders if they don’t respond to the reference right away (up to three reminders).


How long does it take?

It typically takes you under 10 minutes to submit the self assessment and under 5 minutes to indicate reference providers. It takes reference providers about 7-10 minutes to provide a reference. They can do so at their convenience using the online form that day100 sends them. Within the form, the reference providers are also given an option to opt in to a potential follow-up from the hiring company. Within the form, your reference providers are also optionally asked to provide feedback to day100. If they choose to do so, we may ask them to speak with us further — this is purely for internal purposes and unrelated to your application. We will never discuss the details that your reference provider provided about you in a reference, nor will we share these conversations with the hiring company.


Is there a deadline?

We encourage you to respond as soon as you’re able to, and ideally within 24 hours of receiving the request from the hiring company. You can still complete your step of the process after the deadline, but keep in mind that the earlier the better, in order to allow the hiring company enough time to thoughtfully consider all the information.


Can I keep track of the reference process?

Yes. Once you click on “Request references”, you will see that the status of your application on day100 will change from Active to Completed. From there, you are able to see and monitor the status of your references next to each reference provider’s name. The possible statuses are: 1. Reference in progress, meaning that reference providers haven’t responded yet but are within the expected three-day timeframe to respond; 2. Reference submitted; 3. Not responding after several reminders.


What if my reference providers aren’t responding?

If a reference provider is not responding right away, don’t fret. We allow them three business days to respond, so some may take longer than others. Additionally, the three-day timeframe is a soft deadline to encourage them to respond reasonably quickly. The day100 platform does not block reference providers from providing a reference past the deadline, although it is at the hiring company’s discretion how they consider late references. After the initial email, day100 will remind reference providers once per day for three days to complete the reference if they haven’t done so yet. You don’t need to contact your reference providers separately as day100 already sends them the invitation and reminder emails. However, you are welcome to contact them if they wish, especially if they’re not responding to the reference. If one or more of your reference providers doesn’t provide a reference, you can always add other reference providers to ensure that you meet the minimum number of references asked by the hiring company.


Can I add more reference providers after I send an initial set of reference requests for a position?

Yes. Navigate to “I’m Applying” and find the job position under the “Completed” tab. There you will be able to see, alongside the reference providers that you already asked for a reference, the See Reference Providers button. When you click this button, you will be able to add new reference providers in the same way as you did before.


What about privacy and confidentiality?

day100 strictly protects your and your reference provider’s privacy and confidentiality. day100 will never contact any reference providers on your behalf outside of the ones you’ve added. day100 will only contact the reference providers that you’ve added with your explicit approval to do so. All the information collected by day100 will only be shared with the specific hiring company that requested them and that you granted access to. day100 will never re-use the information collected on your behalf for an application at another company without your explicit approval. Your day100 information and profile are not public, therefore not searchable or viewable by external parties or through search engines. Your information is only viewable by the employer or the company that you’ve granted access to. day100 also protects the privacy and confidentiality of reference providers by sharing their information and reference only with the hiring company and by giving them the option to opt out from the reference process.


What if I don’t want to provide references?

We’ve done our best to make this process as convenient, efficient and secure as possible for everyone involved. If you are absolutely unable or do not wish to provide your references, please contact the hiring company directly and let them know. Please note that day100 does not make any hiring decisions on behalf of the companies that use the platform, and the hiring company may still choose to engage with you even if you do not provide your references.


What is day100?

day100 is the hiring company’s partner in the recruiting process. It seeks to provide the hiring company with the complete and long-term— or “day 100”—view of the candidate, instead of the first-impression view conveyed by resumes or even interviews. The day100 platform provides hiring companies with actionable insights to supplement informed hiring decisions. Check out our website, day100.me, if you’d like more details on the platform, process and benefits.


Why am I being asked to provide a reference?

With the goal of creating a candidate-centered recruiting process, the hiring company recognizes the value in knowing job candidates as people, beyond a simple resume. References capture insightful details from the people who know candidates the best. Having this information at hand early in the process allows companies to get to know candidates holistically and to create a personalized experience for them. When asked by the hiring company to indicate a number of reference providers that know them well, the candidate has selected you as a trusted professional contact to provide an honest reference of your observations while working together.


How does this work?

The day100 reference process is online and automated—no scheduling or phone calls needed! Simply access the day100 platform with the login details provided, and take some time to thoughtfully respond to the reference questions.


How long does it take?

We find that it takes reference providers typically 10 minutes for reference providers to complete the questionnaire. There’s no time limit while you’re responding and you can fill the questionnaire at any time of the day. We autosave your responses when you click “Next” so you can come back if you need to take a break.


Is there a deadline?

There is a three-day recommended deadline. We encourage you to respond as soon as you’re able to, and within three days of receiving the reference request. You can still submit the reference after the three-day deadline, but it is at the discretion of the company whether and how they are able to consider a late reference depending on their internal recruiting timeline.


Beyond the reference, will I be asked for anything else?

Within the form, you are given the option to opt in to a potential follow-up from the hiring company. If you do, it is at the discretion of the hiring company to get in touch with you if they wish to do so — in that case, they will do so via email. Within the form, you are also optionally asked to provide feedback to day100. If you choose to do so, we may ask you via email to speak with us further for internal product development purposes. It is at your discretion to accept or not, and this will in no way affect the application of the candidate that you are referring.


What about privacy and confidentiality?

day100 strictly protects the privacy and confidentiality of both candidates and reference providers. The reference you submit will only be shared with the hiring company and with day100 for data processing purposes. It will not be shared with the candidate or any other external parties. The questions we ask are crafted so as to comply with employment laws and not to infringe on any confidential or proprietary information. Please do not share in the reference any information that may be of such kind. No questions are mandatory. Although we encourage you to answer as many as possible to provide a complete picture of the candidate, we want you to feel comfortable with all the information you share on your reference.


What is day100?

day100 is the hiring company’s partner in the recruiting process. It seeks to provide the hiring company with the complete and long-term— or “day 100”—view of the candidate, instead of the first-impression view conveyed by resumes or even interviews. The day100 platform enables the reference-checking process and provides hiring companies with actionable insights to supplement informed hiring decisions. Check out our website, day100.me, if you’d like more details on the platform, process and benefits.